I am well aware of how important it is to the customer not only to be pleased with the finished product, but to be comfortable with every stage of your window, door or conservatory project. From the first initial enquiry, then discussing the many options available (styles of windows etc), then discussing the cost and finally the installation by one of our highly trained fitting teams (all craftsmen in the UPVc Trade). Finally, but most importantly, with our “After Care” service you can rest assured with peace of mind that that the product your purchased will receive our immediate and full attention in the event of an adjustment and the service you received will be courteous and friendly.

With my vast experience in the industry, I will sincerely guide you in all the positive and correct directions, at every stage of your purchase. The will be NO “Hidden Extras”, No False Discounts”, or any “Buy the front one and get the back one free” sales patter. We ask a fair price for a superior job.

Other windows companies use high pressure salesmen/techniques. The professional salesmen sell windows one week, block paving the next, kitchens the week after. They jump from one company to the next to make a “sale” - We dont employ salesmen, you deal direct with ME.

People say that all UPVc products are the same, the truth is, it is not. You might get profiles that will turn “Yellow or Pink” or "thin wall systems" (upvc thickness) which will distort through time (ours is 3mm thick).

With out vast experience of upvc products we use WHS HALO Esthetique, a unique 5 Chamber system to stop heat loss through the frame, and Kommerling, a product which is manufactured with no lead additives (lead is the reason for profile “pinks” or discolouring as it is more commonly known. We give you a 110% guarantee this will not happen.

We have sourced these products from reputable suppliers and are the only Company in South Tyneside using them. So like us, our customers don’t pay top dollar for inferior products